Last Updated: 2026
This Privacy Policy describes how Now Software Solutions Ltd. and its affiliates (collectively referred to as "Now Software Solutions Ltd.", "we", "our", or "us") collect, use, share, protect, and otherwise process your personal information through our website nowsoftware.xyz (the "Platform").
Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India.
By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy.
If you do not agree, please do not use or access our Platform.
We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes, but is not limited to, personal data/information provided during sign-up, registration, or while using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and any information shared as proof of identity or address.
Some sensitive personal data may be collected with your consent, such as your bank account details, credit or debit card information, other payment instrument information, or biometric information such as facial features or physiological information, where applicable and in accordance with applicable laws.
You always have the option not to provide information by choosing not to use a particular service or feature on the Platform. We may track your behaviour, preferences, and other information that you choose to provide on our Platform. This information may be compiled and analyzed on an aggregated basis.
We also collect information relating to your transactions on the Platform and with third-party business partners. Where a third-party business partner collects your personal data directly, their privacy policy shall apply.
We use cookies and similar tracking technologies to analyze web traffic, remember your preferences, and maintain your active sessions on the Platform. You can configure your web browser to decline cookies, though doing so may limit your access to certain features and services on our Platform.
Important Warning: If you receive any email or phone call claiming to be from Now Software Solutions Ltd. requesting your debit/credit card PIN, net banking password, mobile banking password, or any similar confidential information, do NOT provide such information. If you have already disclosed such information, report it immediately to the appropriate law enforcement agency.
We use your personal data to provide the services you request. To the extent we use your personal data for marketing purposes, we will provide you with the ability to opt out.
We use your personal data to assist sellers and business partners in handling and fulfilling orders, enhancing customer experience, resolving disputes, troubleshooting problems, informing you about products, services, offers, and updates, customizing your experience, detecting and protecting against fraud or criminal activity, enforcing our Terms and Conditions, conducting marketing research, analysis and surveys, and for other purposes described at the time the information is collected.
You understand that your access to certain products or services may be affected if permission to process certain information is not provided.
We may share your personal data internally within our group entities, corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt out.
We may disclose personal data to third parties such as sellers, business partners, third-party service providers, logistics partners, prepaid payment instrument issuers, third-party reward programs, and other payment providers chosen by you. These disclosures may be necessary to:
We may disclose personal and sensitive personal data to government agencies or authorized law enforcement agencies if required by law or if such disclosure is reasonably necessary to respond to subpoenas, court orders, or other legal processes.
We may also disclose personal data to law enforcement authorities, third-party rights owners, or others if we believe such disclosure is reasonably necessary to:
To protect your personal data from unauthorized access, disclosure, loss, or misuse, we adopt reasonable security practices and procedures. Once your information is in our possession or whenever you access your account information, we follow our security guidelines and use secure systems to protect your information from unauthorized access.
However, the transmission of information over the Internet cannot be guaranteed to be completely secure due to reasons beyond our control. By using the Platform, you acknowledge and accept the inherent security risks associated with data transmission over the Internet. Users are responsible for maintaining the confidentiality and security of their login credentials and passwords.
You have the option to delete your account by visiting your profile and account settings on the Platform. Deleting your account will result in the loss of all information associated with your account. You may also contact us using the contact information provided below for assistance with account deletion requests.
We may refuse or delay deletion if:
Once your account is deleted, you will no longer have access to it. We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required under applicable laws. We may continue to retain anonymized data for research, analytics, fraud prevention, or other legitimate business purposes.
You may access, review, correct, and update your personal data directly through the features and functionalities available on the Platform.
By visiting our Platform or providing your information, you consent to the collection, use, storage, disclosure, and processing of your information in accordance with this Privacy Policy. If you provide personal data relating to another individual, you represent that you have the authority to do so and permit us to process such information under this Privacy Policy.
By providing your personal information through the Platform or any of our partner platforms or establishments, you consent to us, including our affiliates, lending partners, technology partners, marketing partners, business partners, and other third parties, contacting you through:
for the purposes described in this Privacy Policy.
You may withdraw your consent at any time by writing to the Grievance Officer using the contact information provided below. Please mention "Withdrawal of Consent for Processing Personal Data" in the subject line of your communication. We may verify such requests before acting upon them.
Withdrawal of consent shall not have retrospective effect and will be subject to our Terms of Use, this Privacy Policy, and applicable laws. If you withdraw consent, we reserve the right to restrict or discontinue services that require such information.
Please review this Privacy Policy periodically for any updates. We may revise or update this Privacy Policy from time to time to reflect changes in our information handling practices or to comply with legal requirements. Where required by applicable law, we will notify users of significant changes in an appropriate manner.