Return Policy

Last Updated: 2026

1. Introduction

This Return Policy outlines the guidelines, rules, and procedures regarding returns and exchanges for products or services purchased through our website nowsoftware.xyz (the "Platform").

2. No-Return Policy for Digital Services

Now Software Solutions Ltd. specializes in non-tangible, digital services, including custom software development, cloud infrastructure deployment, and automation configurations.

Because these digital provisions are rendered immediately upon server allocation, code delivery, or deployment setup, we enforce a strict No-Return and No-Exchange policy. Digital items cannot be physically sent back, reversed, or restored to their original pre-rendered state once access has been initiated.

3. Criteria for Exceptions

We only consider service remediation or account evaluation under the following strict conditions:

• The automation scripts or deployment parameters deliver complete internal errors immediately upon deployment due to a fundamental flaw in our source code.
• The technical delivery fails to match the scope documentation mutually agreed upon in writing at the time of purchase.

Any inquiry or review regarding such technical anomalies must be submitted within 10 days from the delivery or deployment date.

4. Contact Us for Inquiries

If you experience any difficulties accessing your digital products, encounter deployment issues, or have questions regarding our compliance guidelines, please reach out to our team using the communication channels provided below:

• Email Support: Please contact the official address provided on our main Contact page.
• Platform Inquiries: Submit an issue through your active project milestone or account dashboard.